Accessibility Plan 2025 - 2028

Domenic Calcara

Chief Executive Officer

“Recruit Action Inc. is committed to serving all people with respect and dignity.”

OUR PHILOSOPHY

Recruit Action Inc. is committed to serving all people with respect and dignity. An essential part
of this commitment is ensuring that people with disabilities have the resources, information and access they need to participate fully, whether as employees, customers or members of the public wishing to learn
more about our services.

Our accessibility plan describes our planned actions and confirms our determination to maintain
an inclusive and welcoming environment for all.


Domenic Calcara
Chief Executive Officer

INTRODUCTION

Recruit Action Inc. strives to meet the needs of its employees and customers with
disabilities, and actively works to eliminate and prevent barriers to
accessibility.

Our company is committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). This plan outlines the measures we have put in place to comply with the legislation and improve opportunities for people with disabilities.

As other provinces adopt their own accessibility legislation, Recruit Action Inc. will ensure that its actions meet or exceed legal requirements in each jurisdiction where it operates.

We implement an inclusive approach, guided by a clear vision andvsupported by consistent policies, practices and communication. We are committed to continuously improving our processes through a cycle of evaluation and ongoing transformation.

GLOBAL COMMITMENT

Inclusion will be integrated into all facets of our operations, our internal and external relationships, and our corporate culture. Recrut Action Inc. will strive to identify and eliminate any barriers to inclusion.

Our company supports diversity in employment in all its dimensions. Decisions regarding recruitment, hiring, compensation, promotion, training or any other condition of employment are made without regard to race, religion, gender, sexual orientation, marital status, disability, age, ancestry or origin.

We aim for a workforce that is representative of the communities in which we operate. We ensure that all our policies, procedures and practices are barrier-free – whether intentional or systemic.

Our Human Resources department has undertaken the development of a three-year strategy aimed at building on existing achievements. This strategy aims to enhance training, improve access to information and strengthen organizational commitment through concrete actions.

STRATEGY AND MEASURES

The plan below sets out our accessibility commitments and measures.

CUSTOMER SERVICE

We are committed to providing equitable service to people with disabilities, with the same quality, courtesy and speed as any other person.

Information and communications

We will ensure that all our communications – whether digital, printed or spoken – are accessible to people with disabilities.

JOBS

Our hiring practices are fair and accessible. All job offers include a statement about possible accommodations. During the hiring process, candidates can indicate their specific needs, and adjustments will be made as required.

Employees are entitled to an accessible working environment. We actively collaborate with our teams to ensure they have all the support they need to succeed.

TRAINING

We provide training on the requirements of the AODA and the Ontario Human Rights Code, including the rights of people with disabilities.

DESIGNING PUBLIC SPACES

We are committed to making all our workplaces accessible. When renovating or acquiring new offices, accessibility is integrated right from the design stage. An annual audit is also carried out to assess compliance and identify areas for improvement.

We have procedures in place to prevent service interruptions in accessible areas. In the event of interruption, replacement measures will be implemented.

FOR FURTHER INFORMATION

To find out more about this accessibility plan, or to obtain an accessible version of this or any other document, please contact our Human Resources department:
rh@recruteaction.ca.