A human approach to the business world

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Developing and maintaining human relationships is one of our most important needs, yet it remains one of the most undervalued. Research has shown that children who lack trustworthy family members are at greater risk of developing behavioral problems, are more likely to suffer from low self-esteem, and will struggle to develop healthy relationships throughout their lives. While our family ties determine our development from a young age, the authenticity of the relationships we establish throughout our lives helps shape our professional well-being.

Paul J. Meyer, author and pioneer in the field of personal development, once said that, “Communication—connection—is the key to success, both in our personal and professional lives.” How we communicate impacts the stability of our relationships and their potential for growth. Furthermore, our interactions with others are essential for acquiring knowledge, understanding emotions, and solving problems—all essential skills for living and working in society.

Recruit Action’s leaders, François Paiement, Domenic Calcara, and Kristyn Oleskewycz, learned the value of human relationships throughout their studies and careers. One of François’s first jobs was selling kitchen knives door-to-door. His countless porch conversations taught him the importance of getting to know the person he was talking to before helping them buy what they needed. Similarly, Domenic’s career path began with positions that required a constant personal connection. Whether waiting tables, providing customer service for a call center, or managing a movie theater, Domenic always strived to build trust and loyalty through healthy relationships with his customers. Kristyn, for her part, has dedicated her entire career to human resources management. After years of working in the recruitment industry, Kristyn believes that a personalized approach is essential to making the recruitment process user-friendly and efficient for everyone involved in the process.

François, Domenic, and Kristyn believe that a human approach is essential to the success of Recruit Action. They believe that recruiting is about building relationships to help guide people’s lives. Each step of the recruiting process relies on crucial discussions aimed at understanding the candidate and the company, in order to initiate a mutually beneficial partnership. For the leaders of Recruit Action, a candidate and a company cannot forge a successful partnership if their relationship with recruitment specialists is not based on a solid bond of trust.

Finding or changing jobs is one of the most stressful stages in an individual’s life. Research shows that the tension triggered by a job change is similar to the anxiety felt during a move or a divorce. For François and Domenic, a consistent, human approach is essential to alleviate the anxiety generated by such a process. Meetings, phone calls, and video conferences help recruitment specialists understand their clients’ needs and provide them with the essential support to make this step more enjoyable. In addition, constant monitoring and guidance, both before and after landing a position, allow candidates and companies to realize that Recruit Action is committed to building a lasting relationship with its partners. Finally, for François and Domenic, a successful match between candidates and entrepreneurs allows people to improve their financial health, devote quality time to their families, and allow them to envision a better life.

Canada has created more than 1.2 million jobs in recent months, and the demand for candidates will increase further in the coming years. Businesses are desperate to fill positions to meet orders, increase productivity, and reduce operational gaps. Some companies are already using artificial intelligence to accelerate their search and placement processes. However, the speed of transactional automation, like communication via email and text messages, cannot replace the intrinsic and lasting value of a human connection. The Roman philosopher and statesman Lucius Annaeus Seneca once said, “Only relationships are important to an individual.” François, Domenic, and Kristyn’s approach to recruiting is inspired by Seneca’s wise words. Whether you’re raising a child, selling knives, or finding the right candidate for a job, you want to create authentic personal connections, and for that, nothing beats the human approach.

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